Privacy Policy.

Who we are

Titan Legals is a London-based legal services business operating through the website titanlegals.co.uk.

For enquiries concerning this policy or the processing of your personal information, contact us using the details below.

Titan Legals
124 City Road
London, EC1V 2NX
Email: info@titanlegals.co.uk
Telephone: 020 3916 5451

Information we collect

Depending on your interactions with us, personal information processed might include:

• Names, addresses, telephone numbers and email addresses.
• Information submitted through contact forms, emails, telephone calls or correspondence.
• Details concerning a legal enquiry or matter, including documents provided for review.
• Identity and verification information where required.
• Financial or transaction-related information relevant to an enquiry or service.
• Technical information, including IP addresses, browser information and website usage data where collected.

Some legal matters involve sensitive personal information, including special category data or information relating to criminal allegations or proceedings. Such information requires additional legal safeguards.

How we use personal information

We process personal information for purposes connected with legitimate business operations, enquiries and the provision of services, where applicable.

• Responding to enquiries and communicating with individuals.
• Assessing the nature of a request and the assistance being sought.
• Providing services and managing ongoing communications.
• Maintaining appropriate administrative and financial records.
• Complying with applicable legal and regulatory obligations.
• Protecting the security and proper functioning of our website and systems.
• Establishing, exercising or defending legal claims where appropriate.

Our lawful bases for processing

Under the UK GDPR, processing of personal information must have an appropriate lawful basis. Depending on the circumstances, relevant bases include:

• Contract: processing necessary to perform a contract or take steps requested before entering one.
• Legal obligation: processing necessary to comply with applicable law.
• Legitimate interests: processing necessary for legitimate business interests, provided those interests are not overridden by individual rights.
• Consent: processing undertaken on the basis of freely given, specific and informed consent where appropriate.

Special category data and criminal offence information are processed only where an additional condition under applicable data protection law is satisfied.

Sharing personal information

Personal information is not sold to third parties. Information might be disclosed where necessary and lawful, including to:

• Professional advisers and relevant service providers.
• IT, hosting, communications and administrative service providers.
• Courts, public authorities or regulators where disclosure is required or otherwise lawful.
• Other parties involved in a matter where disclosure is authorised or legally justified.

Appropriate confidentiality, contractual and data protection safeguards are applied where required.

International data transfers

Some technology or service providers operate outside the United Kingdom. Where personal information is transferred internationally, applicable UK data protection requirements must be satisfied, including the use of recognised transfer safeguards where necessary.

How long we retain information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, regulatory, contractual and record-keeping requirements.

Retention periods vary depending on the category of information, the nature of the matter and any applicable legal obligations. Information is securely deleted or otherwise disposed of when retention is no longer justified.

Keeping your information secure

Appropriate technical and organisational measures are used to protect personal information against unauthorised access, accidental loss, alteration, misuse and unlawful disclosure.

No internet-based transmission or electronic storage system is completely risk-free. Individuals should avoid sending unnecessary sensitive information through general website enquiry forms.

Your data protection rights

Depending on the circumstances, UK data protection law provides rights including:

• The right to be informed about the use of personal information.
• The right to request access to personal information.
• The right to request correction of inaccurate information.
• The right to request erasure in applicable circumstances.
• The right to request restriction of processing.
• The right to object to certain processing activities.
• The right to data portability where applicable.
• Rights concerning solely automated decisions with legal or similarly significant effects.
• The right to withdraw consent where processing relies on consent.

These rights are subject to statutory conditions and exemptions. Requests should be sent to info@titanlegals.co.uk .

Cookies and website technologies

Our website might use cookies and related technologies for essential functionality, security, performance or analytics.

Strictly necessary cookies do not generally require consent. Non-essential cookies and similar technologies are subject to applicable consent requirements.

Where non-essential cookies are used, visitors should be provided with suitable information and appropriate controls before those technologies are activated.

Links to external websites

Our website might contain links to websites operated by third parties. We are not responsible for the privacy practices or content of external websites. Visitors should review the privacy notices published by those organisations.

Changes to this policy

This privacy policy is reviewed and updated when necessary to reflect changes in legislation, business operations, technology or data-processing practices.

The latest version will be published on this website with an updated revision date.

Contact and complaints

For questions, privacy requests or concerns about the handling of your information, please contact Titan Legals at info@titanlegals.co.uk .

Individuals also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

ICO website: www.ico.org.uk